Heather Henderson

Certified Product Owner, Scrum Master, Thing-Doer, and Place-Goer

check my schedule to chat

Business & Product Management

I start with heart for the triple bottom line of people, planet, and profit.

Professional Family History & DNA Research

By understanding where we came from, we can better navigate the future.

Miscellaneous Place Go-ing and Thing Do-ing

Adventures and experiences from my travels around the world.

Hello! I’m Heather

Senior Product Manager, Director of Product, Place go-er and Thing do-er, Certified Scrum Product Owner, Certified Scrum Master (CSPO, CSM)

Welcome to my digital home. I keep random stuff here that people might want to read or use. It’s just a little place to store my thoughts and share my insights and learnings. Please feel free to contact me if you have feedback or suggestions for me, or if you need my help with something.

John Dutton: Bunkhouse Leadership (Take some morals, leave some ethics)

by heatherdevaun | 8 November 2021 | Business & Product | 0 Comments

Spoiler alerts: I've been waiting *months* to make sure all of my favorite Duttons survived. The anticipation was real. I might be a little too invested in the life and/or death of a not-real family but I'm gonna forgive myself for that; I have my reasons and my...

Servant Leadership

by heatherdevaun | 7 November 2021 | Business & Product, Business advice from a dog | 0 Comments

I am definitely in charge of my two dogs. Aren't I? I mean I'm the one with thumbs here. So how is it that these thumbs are somehow compelled to do things like open doors, dispense treats, food, and water, and scratch behind ears on command and on schedule...and I...

Angkor Wat

by heatherdevaun | 7 November 2021 | Place Going & Thing Doing | 0 Comments

I can't adequately express the peace and beauty of the sun rising behind Angkor Wat...feeling the humidity of the jungle and soaking in the ancientness of the buildings, watching as the sun crept up behind them and turned the murky shadows into intricate carvings. It...

Perspective

by heatherdevaun | 29 October 2021 | Business & Product, CROP | 0 Comments

One of the five P's in the Profit (or Pivot) optimization phase of CROP is perspective. Do we have the right perspective on the situation? Our perspective is our view on a situation, and it gives us a framework for interpretation and decision-making. It transfers bias...

Feedback

by heatherdevaun | 28 October 2021 | Business & Product, Business advice from a dog | 0 Comments

Puppies are exhausting. They need so much love and training and constant attention, and yet I love them. I can't foster any more puppies because I just fall in love with them and I have a hard time giving them over to someone else...and there's only so many dogs I'm...

A Modern (Agile) Marketing Mix

by heatherdevaun | 21 October 2021 | Business & Product, CROP | 0 Comments

The Marketing Mix is rooted in a time when the sale of physical retail goods dominated the markets. In fact they were the markets because the Internet didn't exist when the Marketing Mix was conceived. So that's the paradigm it was framed in. As such, four "P's" were...

Hypothetically This Will Work

by heatherdevaun | 21 October 2021 | Business & Product, CROP | 0 Comments

I did not like my Chemistry class in High School. In hindsight, it should have been fun. As an adult, I think I would love it. But for me, at the time, it was too much about theory and memorizing formulas and not enough blowing stuff up. I think education has evolved...

5 P’s to Profit…or Pivot

by heatherdevaun | 19 October 2021 | Business & Product, CROP | 0 Comments

The final area of focus in the CROP model is Profit...or Pivot. How I came across 5 P's for this area is a bit of a long story involving a layover in New York, watching a random hotel TV interview, and a lot of subsequent experience so I'll cut to the chase: in order...

Budapest

by heatherdevaun | 19 October 2021 | Place Going & Thing Doing | 0 Comments

I sat on the banks of the Danube River and thought about my life. I remembered hearing about the Danube River and learning a song about it in my Junior High School German class and now here I was feeling the breeze off its flowing water. It was evening, and I watched...

The Alhambra and Granada

by heatherdevaun | 18 October 2021 | Place Going & Thing Doing | 0 Comments

On the side of a building in the Alhambra there's a quote from Francisco de Icaza. It translates to "Give him alms, woman, for there is nothing in life like the pain of being blind in Granada." Truly, Granada is spectacular. It's one of my favorite places in Europe,...